Meriwool Layers products are covered by the manufacturers 90-Day Warranty
Warranty replacements are only for the same item. If that particular item is out of stock, you will be contacted with other available options.
Any shipping charges that occur as a result of a warranty return or exchange are covered by the customer.
warranty coverage
The warranty covers only the following manufacturer defect or flaws:
Broken buttons
Broken stitching
Different shades within the same garment
Dropped stitches
Exposed notches
Exposed raw edges
Fabric defects
Holes
Inoperative zipper
Loose / hanging sewing threads
Misaligned buttons and holes
Missing buttons
Needle cuts / chews
Open seams
Pulled / loose yarn
Stain (Upon first receiving)
Unfinished buttonhole
Zipper too short
warranty does not cover
The warranty does not cover the following:
• Items that Meriwool Layers determine, in its sole discretion, to be free of any material or workmanship defects or flaws
• Items evidencing excessive wear, misuse or alteration
• Size, fit and style selection complaints
• Items with missing or defaced labels
• Improper care or storage (e.g. moth or insect damage, not following washing or cleaning instructions)
• Alterations or customization (e.g. embroidery, third party tailoring)
• Items that were purchased second hand, or from an unauthorized seller
• Items outside of the covered warranty period